Privacy Policy
ShredSpots provides this SERVICE at no cost and intends for it to be used as-is. This Privacy Policy explains how we collect, use, and disclose personal information when you use ShredSpots. By using the Service, you agree to the collection and use of information according to this policy. ShredSpots is committed to protecting your privacy and ensuring transparency about our practices.
2. Information Collection and Use
A. Personal Information
To provide an optimal experience, ShredSpots may collect the following personal information:
Name and Phone Number: Required for user registration, login, and security. Starting with version 4.0, phone number-based login is the primary method of account creation and access, replacing email login for improved security.
Email Address: For registered users transitioning from email-based login to phone-based login, email is retained to support account recovery and communication.
Nickname: Required for user identification within the app; it is visible to other users and part of the social experience.
Contacts (optional): With your consent, we access your contacts to facilitate connections with friends who use the app. You may choose to deny access, but this may limit the social network functionality.
B. Location Data
To enhance your experience, ShredSpots may collect and cache your device’s location when permitted. This information supports features like showing nearby skate spots on an interactive map and personalized content.
Location Caching: If location services are disabled or unavailable, the app will display cached location data, ensuring continuous functionality.
User Control: You may disable location tracking in your device settings, although this may limit app functionalities such as spot recommendations.
C. Activity Data
ShredSpots may collect and store details about your in-app activities to enhance engagement. This includes:
Interactions: Following users, liking spots, viewing specific content, and participating in challenges.
Achievements: Information like leaderboard streaks and 30-day challenge participation.
Video Content: Videos you post may include a non-intrusive ShredSpots watermark to encourage community engagement while respecting content visibility.
D. Device and Usage Data
To improve app performance and support error tracking, ShredSpots may collect:
Device Information: Such as device type, operating system, and app version.
Log Data: This includes IP address, timestamps, app configuration, and in-app activity data to monitor performance and improve stability.
Analytics: Event tracking and analytics are used to gain insights into feature popularity and areas for improvement.
E. Cookies and Similar Technologies
ShredSpots does not use cookies explicitly. However, third-party service providers may use cookies to collect data and improve service functionality. You have the option to manage cookies through your device or browser settings.
3. How We Use Your Information
ShredSpots uses your information to:
Provide Core Features: Including registration, login, account settings, and personalized feed updates.
Enhance Social Engagement: To help users connect, the app allows following others, displaying activity in the feed, and enabling notifications through the centralized YO Notification Center.
Improve User Experience: For example, caching location data to ensure the map displays nearby spots even with limited GPS access.
Communicate with You: To inform you of new features, account changes, or support inquiries.
Analytics and Optimization: Data is aggregated to understand feature usage, improve app speed, and monitor performance metrics.
4. Information Sharing and Disclosure
ShredSpots does not sell or rent your personal information. However, we may share data in specific circumstances:
Service Providers: We work with third-party providers (e.g., Firebase Analytics) who assist in app operations, such as analytics, hosting, and error tracking. These providers have restricted access to personal information only as needed to perform their functions and must follow strict confidentiality agreements.
Community Visibility: Certain information you choose to make public, such as posted tricks, leaderboard rankings, and nickname, will be visible to other users. Users can choose what information to share by adjusting settings within the app.
Legal Compliance: We may disclose information if required by law or to respond to valid legal processes (e.g., subpoenas or court orders).
5. Data Security
We prioritize the security of your personal information and implement reasonable safeguards, including:
Authentication: Phone-based OTP verification ensures account security during login and registration.
Data Protection: Personal and location data are stored securely, with access limited to necessary personnel and systems.
Encryption and Access Control: Sensitive data, like login credentials, are encrypted during transmission. Access to data is restricted and monitored to prevent unauthorized access.
Despite our efforts, no online or electronic storage method is 100% secure. We recommend using a strong password and maintaining control over your device for added protection.
6. Your Rights and Choices
ShredSpots respects your rights regarding personal data, and you may exercise the following options:
Access and Update: You can view and update your account information in the app settings.
Permissions Management: Manage permissions for contacts, location, and notifications through your device settings.
Account Deletion: To delete your account and associated information, please contact us at support@shredspots.com.
Denying or adjusting permissions may restrict certain features, but it will not prevent access to the app as a whole.
7. Children’s Privacy
ShredSpots does not knowingly collect information from children under the age of 13. If we discover any data belonging to a child under 13, we promptly delete it. Parents or guardians may contact us if they believe we have collected such information inadvertently.
8. Updates to This Privacy Policy
ShredSpots may update this Privacy Policy from time to time to reflect changes in the app or legal requirements. All updates will be posted on this page and take effect immediately. Users will be notified of any major updates affecting how personal data is handled.
9. Contact Us
If you have questions or suggestions regarding this Privacy Policy, please contact us at:
Email: support@shredspots.com